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Returns and Shipping Policy

Because our products are printed on demand, virtual downloads or sold as commissioned work, they are not refundable or returnable.

Allow 1-2 business days for processing. Once printed, orders are shipped via UPS or USPS. Shipping time typically varies from 4 to 10 days in the US, longer overseas. You will receive an email with a tracking number once your order has shipped.

Once the package leaves our shipping department we are not responsible for loss, delays or damage.

Shipping cost for US delivery is $5.00 for orders below $49.

Free shipping for orders $49.00 or above or for delivery to Florida’s Treasure Coast area. Some coupons include free shipping, refer to coupon disclaimer.

Shipping cost* for Canada, Spain, Mexico and the UK is a flat rate of $25 (*Please email us if you live in a different country)

Refer to our Terms of Service for additional information, especially regarding commissions.

Contact us at info@twinartz.com or send a message via our contact us page for questions.